Purchasing Options: At R.J.McCarthy, we offer extensive service options that are convenient and hassle free!
- online - It's fast, easy, and secure!
- in Person - Visit one of our Showrooms to purchase your entire school uniform.
- phone - Contact our call centre to place an order or for customer service inquires. (Accepted forms of Payment: Visa or MasterCard)
ORDER BY PHONE
416-593-6900 or 1-800-668-8261
- mail / fax - If you know exactly what you want, fax your order to: (416) 593-6229
or mail it to:
Attn.: School Uniform Orders
360 Evans Avenue
"Remember to include: student's name, address, school name, day-time phone number and the size, description and quantity of each item you wish to order.
(Accepted form of Payment: Visa, MasterCard)
McCarthy's is particularly sensitive to those who may require special or custom uniform items due to: Size, Maternity, Physical challenges. There are NO extra fees or service charges for these custom orders, and they are handled confidentially and professionally. Please visit your local McCarthy Showroom for more details
The McCarthy Guarantee ensures that we will stand behind the quality of all our products. We offer a one-year guarantee on manufacturer’s defects. If a customer feels the item has not met their expectations, we want to know about it. Customers can either visit any of our Local Showrooms or, place a call to our Customer Service Centre and they will discuss the details of the return options.
All clothing options are machine washable. In order to help maximize the life of the product, washing instructions are outlined on the labels of all of our garments, and are displayed beside each item when ordering Online.
Returns & Exchanges
Items in their original condition may be returned or exchanged within 30 days with original receipt.
- Items purchased online or through our call centre can be returned to your school’s Showroom or shipped back to us via mail. Shipping fees apply to items returned by mail unless the item was damaged, or the wrong item was sent. (Items can be returned to any Showroom, however if you wish to purchase more items for your school please ensure you visit the specified location.)
- Price adjustments will be made with the original receipt, within 7 days of purchase.
- Price adjustments will not be made for clearance merchandise.
- Exchanges: If you are not satisfied with your purchase and wish to exchange it, you may return it in accordance with our return policy and call 1-800-668-8261 with your original order number. We'll be happy to replace your order for you. You will not be charged shipping costs on the new order.
Sorry, but custom-made, clearance/final sale items, and hosiery cannot be returned.
Items can be returned/exchanged at any one of our Showrooms. In order to return/exchange your item via mail, please call our Call Centre.